Operations · Customer Support

CX that scales overnight.

Phone, email, chat — fully outsourced customer support that runs under your brand. From 200 tickets/mo to 24/7 enterprise.

Get started → See pricing
2minAvg first response
96%CSAT score
24/7Coverage available
3dTo launch
What's included

What you get.

Email & ticketing
Branded responses through your help-desk (Zendesk, Intercom, Help Scout). We handle, escalate, and tag.
Live chat
Real humans on your website chat widget, 8am-8pm by default. SLAs from 30 seconds.
Phone support
Toll-free numbers, IVR routing, transcription, recording — all included.
CRM integration
Every interaction logs to your CRM (HubSpot, Salesforce, Pipedrive). Daily reports.
Pricing

Pick your tier.

Cancel or change anytime. No long contracts.

Email only
$799
Per month · Up to 200 tickets
  • Email + ticket system
  • M–F 9–5 ET
  • Up to 200 tickets/mo
  • Branded responses
  • Weekly report
Start Email →
Most popular
Omnichannel
$2,499
Per month · Email + chat + phone
  • Email + live chat + phone
  • M–Sat 8am–8pm
  • Up to 1,000 tickets/mo
  • CRM integration
  • Daily reports
Choose Omnichannel →
24/7
$5,999
Per month · Round-the-clock
  • 24/7 multi-channel
  • Unlimited tickets
  • Dedicated team lead
  • SLA-backed response times
  • Custom QA reports
Choose 24/7 →
FAQ

The questions you'll actually ask.

Where are your agents based?
US-based by default. LATAM and Philippines available for lower price tiers. All fluent English; you can specify region in the brief.
How do you learn our product?
Week 1 onboarding: you provide docs + record 3 calls. We build internal KB, shadow your team, then go live. Continuous learning from your responses.
What about escalations?
Tier 1 issues handled by us. Tier 2+ tagged and routed to your team via Slack/email. We follow your escalation playbook.
Can you handle multiple languages?
Yes — Omnichannel and 24/7 tiers. Spanish, French, German, Portuguese standard; others on request.
How do you measure quality?
CSAT, FCR, first response time, AHT — all tracked. Monthly QA reviews. We hit metrics or you pay nothing for that month.
What if my volume changes?
Tier up or down monthly. Spike protection on Omnichannel and 24/7 — we absorb up to 50% over your tier for one month before requiring an upgrade.
Ready when you are

Customer support, operational.

Tell us about your product. We'll launch within 3 days.

Get started → Book a 15-min call