Shipping policy

Shipping, plainly.

Where we ship, what it costs, how long it takes.

Where we ship

Inkgility ships to 60+ countries from our Brooklyn, NY facility.

US shipping methods

International

Ships via DDP (Delivered Duty Paid) on orders over $500 — we cover all duties and import taxes. Below $500, recipient pays local taxes at delivery.

Production vs shipping time

Separate. Standard production is 2 weeks (1 week for rush, +30%) followed by your chosen shipping speed. Total estimate appears in your cart summary.

Tracking

Every shipment gets a tracking number, emailed at handoff. Live status in your orders dashboard.

Multi-recipient

You can ship different items to different addresses in one order — set per-item on the product page. Each ships separately with its own tracking.

Lost or damaged

File a claim within 7 days of marked delivery. We replace lost or damaged orders at no charge.

P.O. Boxes

UPS doesn't ship to P.O. Boxes. Provide a physical address.

Contact

support@inkgility.com

Last updated: 2 June 2026